Terms of Use and Sale

This website is owned and operated by One8 Sports Private Limited (hereinafter referred as "One8" or "Company" or "we" or "us" or "our") having its registered office at WeWork NESCO IT Park, 10th Floor Building 4, Nesco IT Park, Western Express Highway, Goregaon East, Mumbai - 400063, Maharashtra, India.

Before using this website, we request you to kindly read these ‘Terms of Use and Sale’ ("Terms"), a legal agreement between the Company and the user of this website (“User”) (hereinafter referred to as “you”, “yours” or similar). The Terms shall govern the use of and access to https://one8.com/ (the “website”). By accessing and using the services provided by our website, you signify your consent and agreement to be bound by these Terms.

We reserve the right to change these Terms from time to time, and it is your responsibility to check for the latest updates. Any updates shall take effect immediately upon posting, and you agree to be bound by them.

Only persons who can enter into legally binding contracts as per the Indian Contract Act, 1872, i.e., persons who are 18 years and above, of sound mind and not disqualified from entering into contract by any applicable law, can use this website and purchase products from us. A minor may purchase products only under the supervision of a parent or guardian who agrees to be bound by these Terms. Parents/guardians are fully responsible for such use.

By using the website, you represent and warrant that you have the right, authority, and capacity to enter into the Terms and to abide by all of the terms and conditions set forth herein. We reserve the right to block your access if you violate these Terms or applicable laws.

A. Terms Governing Website Use

1. Registration and Creation of an Account

By registering, you share information with us and may receive messages, emails, or calls relating to the website and products.
You must provide true, accurate, and current information and update it as necessary.
You are responsible for maintaining confidentiality of your account and password and accept responsibility for all activities under your account.
If accessing on someone else's behalf, you confirm authority to bind that person. If unauthorized use occurs, you accept liability.
If you suspect a security breach, contact us immediately at care@one8.com. We may require password changes or account suspension as needed.
All personal data will be maintained per our Privacy Policy.

2. Grant of License

We grant a limited, non-exclusive, non-transferable, revocable license to access and make personal, non-commercial use of the website.
This license excludes resale, commercial use, copying images, product info, or data mining.
We may terminate your license at any time without notice.
No intellectual property rights or license are granted to Website Content.

3. Communications

Upon account creation and consent, we may send updates via emails, messages, or phone calls.
You may opt-out following processes in the Privacy Policy.

4. Your Privacy

Your personal information is safeguarded as per standard practices. In case of conflict between Terms and Privacy Policy regarding personal information, the Privacy Policy prevails.

5. Intellectual Property and Data Ownership

All website content (text, graphics, logos, audio, video, layout, software, etc.) is owned by the Company or its licensors.
Website Content is protected under Indian and international copyright laws. No rights are granted to users beyond personal, non-commercial use.
Unauthorized use may violate copyright, trademark, and other laws, and the Company may terminate your account for violations.
User may not copy, reproduce, or modify website material except for personal use.

6. User Published Content

You are responsible for content you upload (“User Content”).
Ensure you have rights to the content, it does not infringe third-party rights, complies with laws, and is not offensive or misleading.
The Company is not obligated to monitor User Content, but violations can be reported to the Grievance Officer:

Attention: Grievance Officer
Address: WeWork NESCO IT Park, 10th Floor Building 4, Nesco IT Park, Western Express Highway, Goregaon East, Mumbai - 400063, Maharashtra, India
Email: care@one8.com
Phone: +919108410018

7. Website Security

Do not attempt unauthorized access, breach security, or submit malware/viruses.
Violations may result in civil/criminal liability and we may provide info to authorities.
Data is retained per Privacy Policy and applicable laws.
We cannot guarantee constant availability of the website; maintenance may occur without notice.

8. Access through Third-Party Sites

Access via third-party platforms (Facebook, Instagram, etc.) is governed by their terms and at your own risk.

B. Terms Governing Purchase of Products

1. Purchase of Products

Products are for end consumers only; resale is prohibited.
We may suspend or restrict orders deemed for resale.
Full details (name, email, phone, delivery address, payment) are required for purchase.
Order confirmation email does not constitute acceptance; acceptance occurs on shipping.
We may reject or cancel orders due to incorrect info, fraud, volume limits, or events outside our control.
No agency, partnership, or joint venture is created by purchasing products.

2. Payments

Payments via credit/debit cards, net banking, UPI, wallets, cash on delivery, or rewards.
Transactions use secure gateways with industry-standard encryption.
Provide accurate payment info; we may verify and decline fraudulent orders.
Payment info may be shared with processors and service providers.
We are facilitators, not banks; refunds are subject to our Returns, Exchange, and Cancellation Policy.

3. Transfer of Title

Title and risk of loss pass to the customer upon delivery at the specified address.

4. Shipping and Delivery

We fulfill orders to valid addresses in India; shipping methods and order splitting are at our discretion.

6. Product Description

Prices are in INR and inclusive of applicable taxes.
Packaging may vary from images shown.
Colours may differ due to device settings.
Products are subject to availability; price changes may occur at checkout.

7. Disclaimer of Warranties

We do not guarantee accuracy of information or user-generated content.
Visual representations are indicative; actual products may vary.
No warranties regarding product quality, suitability, safety, or availability are implied.

C. General Terms

1. Access from Outside India

Products are for India only; compliance with local laws outside India is your responsibility.

2. Termination

You may terminate by ceasing use; we may terminate/suspend access. Termination does not affect obligations for already placed orders.

3. Indemnification

You agree to indemnify the Company, affiliates, and representatives for claims arising from your use or violation of Terms.

4. Limitation of Liability

The website is "as is"; we are not liable for indirect, special, or consequential damages. Aggregate liability is limited to the amount charged for the order.

5. Assignment and Third-Party Rights

You may not assign your rights; the Company may assign its rights. Only the User and Company may enforce Terms.

6. Waiver

Delay or non-exercise of rights does not constitute a waiver.

7. Severability

Invalid terms are ineffective only to the extent prohibited; remainder remains in effect.

8. Law, Jurisdiction, and Language

Indian laws govern disputes; courts in Bengaluru have exclusive jurisdiction.

9. Notices

Notices must be in writing, English, delivered personally, by courier, registered mail, or email to:

Address: [Insert address]
Email: [Insert email]

10. Complaints

For product complaints:

Customer Care
Email: care@one8.com
Phone: +919108410018; Mon-Sat 9:00 am to 6:00 pm

If unresolved, contact the Grievance Officer:

Email: care@one8.com
Phone: +919108410018
Address:WeWork NESCO IT Park, 10th Floor Building 4, Nesco IT Park, Western Express Highway, Goregaon East, Mumbai - 400063, Maharashtra, India.
Timings: Mon-Fri, 9:00 am – 6:00 pm

11. Force Majeure

We are not responsible for delays or failures due to events beyond our control, including pandemics, natural disasters, war, strikes, hacking, or system failures.

12. Updates to Terms

We may update these Terms to comply with laws or business requirements. Updates will be posted on the website and notified at least once a year.