Warranty Policy

Warranty Policy

This website is owned and operated by Agilitas Brands Private Limited (hereinafter referred as "Agilitas" or "Company" or "we" or "us" or "our") having its registered office at 02B-109, 02B-111, 02A-107, and 02A-115, Roshni Tech Hub, Marathahalli Main Road, Lakshminarayana Pura, EPIP Zone, Chinnapanna Halli, Marathahalli Colony, Bangalore – 560037.  

We would request you to kindly read this ‘Warranty Policy’ carefully before using the website or purchasing any products offered on the website. Note that by accessing and using the services provided by our website you signify your consent and agreement to be bound by the ‘Warranty Policy’ specified herein.

We reserve the right to change these terms and conditions from time to time without any obligation to inform you and it is your responsibility to check for the recent updates. Any updates to this ‘Warranty Policy’ shall take effect immediately upon the date of posting and you agree to be bound by the terms of these updates and amendments.  

This Policy shall be read in association with:

Terms of Use Policy

Returns, Exchange and Cancellation Policy

And shall govern the terms of warranty for all the products sold or offered for sale on the website, subject to the exclusions mentioned below.  

Extent of Coverage

If a product has been purchased on the website and has developed a flaw with the time period mentioned in the table below, then you may reach out to our customer care via email or phone

📧 care@lottosport.in 📞 +91-8150863127
Product Category Warranty Period
Footwear (open and closed)  180 Days
Apparel (upper and bottom wear)  180 Days
Headgear  180 Days
Sporting Goods 180 Days

Product Exclusions

Socks, innerwear, masks, and bodywear are not covered under this Warranty Policy. 

Further, the warranty does not cover shoelaces, zippers, tags, and buttons

Conditions for a Product warranty claim

This Policy covers warranty for our Products only in case of:

  • Defects in the material used.
  • Defects in the workmanship under normal and intended use of the Product.
  • Broken or torn component under normal use of the Product.

No claim of the customer/user shall be admissible in the following instances:

  • Warranty does not cover for Products that have surpassed the warranty period mentioned above.
  • Warranty does not cover wear and tear such as fading, stretching, shrinkage, loose stiches etc, during general course of use.
  • Product is damaged as a resultant of the user’s negligence and unauthorised modification.

For any support or clarification regarding the Warranty Policy please contact us with the following methods and we will be happy to assist you:

📧 care@lottosport.in 📞 +91-8150863127